As businesses increasingly look to integrate chatbots into their customer service strategies, the number of platforms and services on offer has exploded. But which one should you choose for your business? To help you decide, we’ve put together a list of the 13 best AI chatbot platforms out there. With so many options to choose from, it can be hard to know where to start. So we’ve highlighted some standout features of each platform – so you can quickly compare them and find the best one for your needs. Happy bot-building!
What Are the Best AI Chatbot Platforms?
Here is my list of the top 13 best AI Chatbot platforms in 2022.
1. ProProfs Chat
Overview
ProProfs is a live chat software/AI chatbot platform that boosts lead generation and allows you to respond to customers while helping you to boost customer satisfaction. ProProfs lets you create an AI chatbot that comes packed with features that predict customer questions and features canned responses that let you respond to any queries with lightning speed. The chat box is automated and you can close sales faster with minimal hassle.
Highlights
- Engage with customers instantly and resolve issues more quickly
- Generate more leads for your business
- Easily access detailed reports and analytics
- Offers integrations with platforms that include Facebook messenger
- Software that helps you to easily anticipate customer questions and chat with them
- Easy transfer of chats
- One of the best AI chatbot platforms that give you access to features like canned responses in love support for quicker responses
Pricing
You have three plans that you can choose for your business and you can try out any plan of your choice for free for a maximum of 15 days.
Packages and pricing:
- Essentials- $10 per month
- Premium- $15 per month
- Enterprise- custom pricing
2. Botpress
Overview
Botpress is an artificial intelligence-powered open-source conversational AI platform that allows developers and companies to build their own AI chatbots. Botpress simplifies complicated conversations and enables you to automate them. Botpress is trusted by thousands of companies to build exceptional chatbots. The language understanding engine is leaps and bounds ahead of others and is a must-have tool for developers.
Highlights
- Offers a spell-checking function where spellings are corrected automatically
- Uses one simple API for training and one for prediction. Eliminates the need for pipeline configuration, an ML expert, and more.
- Accurately and easily isolates the user’s intent just from what is said
- Easy and automatic identification of language in use, natural language understanding
- Can extract essential information as the user speaks and chat
- Easily connect ka to multiple messaging channels that include Facebook Messenger, Slack, and more
- Machine learning software
- Features the Conversation Studio which is an exceptional visual tool that makes it possible to build awesome conversations
Pricing
Botpress is an open-source AI platform which means that it is free though they do offer a paid plan.
Packages:
- Botpress open-source- free plan
- Enterprise plan- custom pricing
3. Tidio
Overview
Tidio uses Artificial Intelligence to combine live chats and chatbot tools to help boost your customer service/customer support, and lead generation. It uses conversational AI and AI chatbot software to anticipate customer needs and get closer to website visitors. Tidio is the best AI chatbot platform and it is versatile and easy to install for your convenience.
Highlights
- Easy installation and excellent design
- An efficient messaging system that makes communicating with customers faster and easier
- Automated responses that make it possible to continue conversations with clients even when you’re not available
- Connect to all websites without the need for coding skills
- Communicate with customers via live chat
- Customizable live chat widget
- Build your chatbot flow or use any of the provided templates
- Generate more sales faster and chat with clients
- Natural language processing
- Boost online presence for your business
Pricing
Tidio gives you the option to try it for free with no credit card required. They also have a free plan that your business can try out.
Packages and pricing:
- Starter- $39/month
- Team- $79/month
- Scale- $399/month
4. MobileMonkey
Overview
MobileMonkey is one of the best Sales-automation text messaging platforms on the market. Mobile Monkey is a chatbot builder that is powered by artificial intelligence and it is compatible with multiple mobile platforms and mobile apps. MobileMonkey can help to improve customer experience and make sales skyrocket. It is suitable for agencies, in-house marketers, SMB owners, and more and you can pick a package that suits the needs of your business.
Highlights
- Generate more leads and improve customer support
- Artificial intelligence AI that Integrates with mobile platforms including Instagram and Facebook messenger
- Automated chatbots for websites and smarter tools for live chats with clients
- Omnichat improves instant communication and helps you to create a unified chatbox for all your customer communications
- Build better customer relationships
- Natural language processing
- Boost online presence for your business
Pricing
MobileMonkey is one of the platforms that offer several plans that all have a 90-day money-back guarantee. You can select a plan that suits your needs and get custom pricing.
Packages and pricing:
- Instachamp platinum- $9.95/month
- Startup edition- $59/month
5. Pandorabots
Overview
Pandorabots is one of the platforms that use Artificial Intelligence to create a multilingual chatbot or conversational software program. You can use Pandorabots to create AI-powered chatbots for endless functions that include marketing, customer service, and more. Pandorabots is the perfect fit for developers and CX designers and it is simple to use and versatile.
Highlights
- The chatbot is an advanced AI that is multilingual with a natural language processing NLP, and you can write AIML scripts in any natural language of your choosing
- Suitable for developers and CX designers
- Intelligent chatbot that can Integrate with other channels and deploy messages to message or voice channels
- Compatible with mobile apps
- Take advantage of the text-to-speech or speech-to-text
- Conversational AI that makes communication much easier
Pricing
Pandorabots is an AI chatbot platform that has a free open-source option that you can take advantage of.
Packages and pricing:
- Sandbox- free plan
- Developer- $19/month
- Pro- $199/ month
- Enterprise- custom pricing
All packages come with a 14-day free trial.
6. Engati
Overview
Engati is one of the best integrated AI chatbot platforms on the market. Engati is an invaluable tool if you need to generate more sales, improve conversations with customers, live chat, and drastically improve response time across a number of different channels. You can minimize hassle and simplify the omnichannel experience with the OneView inbox.
Highlights
- Intelligent chatbot that Helps you to generate leads and close more sales quicker
- Boosts your response time and lets you respond across different channels
- Personalize channels and improve your customer support
- Live chat lets you close sales and collaborates with customers in real-time
- The bot can predict questions that customers are likely to ask and responds to them in a matter of seconds
- Easy integration with third-party applications and CRMs
- Machine learning advanced AI
Pricing
Engati offers flexible pricing and you can pay as little as $5 per day. You can fill in your details and request pricing that is custom-made for you.
Packages offered:
- Standard
- Enterprise
- Partner
7. ManyChat
Overview
ManyChat is one of the best ways that you can automate interactive conversations on your social media platforms and it is one of the most intelligent chatbots on the market. You can automate conversations in Instagram Direct Messages, SMS, and Facebook messenger to better interact with your customers and improve the online presence of your brand. ManyChat is AI-powered and it helps you to improve your customer service, generate more leads, and close sales much faster. You can choose your preferred channel and get started.
Highlights
- Conversational chatbot that helps you to connect with your customers and boost response time for your business
- Built with sales and marketing in mind
- Delivers instant support
- Perfect for marketing via social media platforms like Facebook and Instagram
- Build up your automation with ease. No coding skills required
- Integrate with SMS and email
- You can choose between building your automation or using the premade templates
Pricing
ManyChat is one of the platforms that has a free plan that includes all the basic features so that you can engage up to 1,000 contacts. There is no credit card required for the free plan.
The Pro Package is $15 per month and it includes SMS text messaging and emailing that allows you to pay as you go.
8. Landbot
Overview
Landbot is one of the most powerful no-code chatbot builders available. Landbot is a bot builder that makes it possible for you to give exceptional customer service, boost response time, capture data, and enrich the customer journey all in one. Landbot is a chatbot platform that was built with marketing in mind and it is trusted by thousands of companies.
Highlights
- Helps you to boost conversion rates for your business and customer service through automated conversations on multiple platforms
- Build your conversational chatbot with no coding skills required
- Use the drag and drop creator to create exceptional conversational flows
- Easy deployment of chatbots on popular messaging channels or the web
- Boost conversion rates and customer retention
- Easily connect with other tools that are at your disposal and integrate chatbots into your workflow with no hassle
- Launch conversations on any API-enabled channels
- Easily conduct drip campaigns
Pricing
Landbot allows you to sign up for free with no credit card required. The plans are flexible and you can cancel at any time.
Packages and pricing:
- Sandbox- free version
- Starter- €30/month
- Pro- €80/month
- Business- custom pricing
9. Botsify
Overview
Botsify is one of the platforms that allow you to build conversational flows with no need for coding skills. Botsify lets you create chatbots and provides chat automation for your business and it can easily integrate with multiple platforms to make omnichannel communication easier. Botsify features a live chat service that lets you communicate efficiently with customers.
Highlights
- Unified chat automation for multiple channels
- Convert visitors into potential leads and personalize your customer journey at every step
- Provide instant support to customers and boost customer support
- Communicate with customers via live chat
- Easily integrates with popular messaging platforms
- Build an advanced chatbot with no coding required
- Dedicated chatbot manager
- Compatible with Facebook messenger
- Conduct drip campaigns with ease
Pricing
Botsify, one of the best AI chatbot platforms, offers a 14-day free trial and the pricing caters to both big and small businesses.
Packages and pricing:
- Personal- $490/year
- Professional- $1490/year
10. Ada
Overview
Ada is one of the best AI chatbot platforms and it is the best option for marketers. Ada allows you to boost customer service and build a good relationship with customers. Ada completely solves the problem of poor communication between businesses and customers and it enriches the customer journey every step of the way. Customers can get instant and helpful responses to questions and they can get service much quicker.
Highlights
- Automated responses with no human intervention allow you to respond to customers faster and close sales faster
- All customer interactions are personalized to create a unique customer experience
- Boost conversion rates, customer support, and customer retention
- Increase the online presence of your brand
- Best chatbot that helps you to Collect customer data to boost customer experience
- Build a bot that lets you expand your knowledge base to better serve your customers
- Compatible with Facebook messenger and other mobile apps
- Drag and drop interface
- Expand knowledge base and boost customer service
Pricing
Ada provides custom pricing that is suitable for your needs.
11. Netomi
Overview
Netomi helps you to transform your customer service and make it suitable for both customers and agents. The Netomi bot features a drop bot builder and handles more than 80% of all queries and only leaves out those that specifically need human intervention. Netomi helps you to boost customer satisfaction and gives you all the tools that you need to design a unique customer journey for each customer.
Highlights
- An omnichannel approach that lets you interact with customers on their preferred channels
- Tailor every customer journey to each customer’s needs and boost customer service
- Create conversational Automated responses that let you engage customers 24/7
- Best chatbot that helps you to boost conversion rates and customer retention
- The support team only handles queries that require a human touch
- Artificial intelligence AI that anticipates questions from customers
Pricing
Netomi has flexible pricing that is tailored to your needs. You can fill in information about your needs and get a custom quotation.
12. Chatfuel
Overview
Chatfuel is one of the best AI chatbots on the market. It is suitable for marketers and it is the simplest way to build a no-code bot for your business. Chatfuel helps you to boost customer service and generate more leads. The drag and drop interface makes your bot easy and quick to build. Join some of the world’s largest brands and build AI-powered chatbots that will propel you into the future.
Highlights
- Chatbot software helps you to boost customer support and generate more leads for your business
- Drag and drop bot makes automation easier
- Intelligent chatbots can respond to customer queries and boost response time
- Boost the online presence of your business
- Easy integration with platforms like Facebook messenger and SMS
Pricing
Chatfuel has flexible pricing and multiple packages that suit your needs.
Packages and pricing:
- Trial- free version
- Entrepreneur- $14.99 with 500 conversations per month
- Startup- up to 1000 conversations per month at $24.99
- Small business- up to 3000 conversations per month at $59.99
13. Aivo
Overview
Aivo is one of the best AI chatbot platforms that enable chatbot development for your business. You can automate conversations and make customer experiences exceptional. Aivo gives you access to all the tools you need to enrich customer experience and respond to customers on any channel of their choice. Aivo is suitable for every type of industry and it provides AI-powered customer solutions. Aivo has been proven to be one of the best platforms to build chatbots.
Highlights
- Automated conversations for instant responses
- Boost customer experience and conversion rates while boosting the online presence of your business
- Create marketing campaigns on social media platforms with ease
- The bot is available 24/7 across multiple channels
- Compatible with platforms like Facebook messenger
- Use live chats to answer queries in real-time and use the omnichannel approach to communicate with customers
Pricing
Aivo has flexible pricing that is suitable for both big and small businesses.
Packages and pricing:
- Starter- $99/month
- Advanced- $449/month
- Business- custom pricing
- Enterprise- custom pricing
Best AI Chatbot Platforms FAQ
What is the best chatbot on the market?
ProProfs ChatBot is the best chatbot on the market. It is a powerful and intelligent chatbot that can help businesses automate their customer support. ProProfs ChatBot has many features that make it the best chatbot on the market, including:
– ProProfs ChatBot is very easy to use. You can create a chatbot in minutes, without any coding or technical knowledge.
– ProProfs ChatBot is very versatile. It can be used for customer support, sales, marketing, and more.
– ProProfs ChatBot is very affordable. It is one of the most affordable chatbots on the market, starting at just $10 per month.
– ProProfs ChatBot is very reliable and you can have it running 24/7
What are chatbots?
Chatbots are computer programs that are designed to simulate human conversation. They are often used to provide customer service or support and can be found in a variety of settings, including online chatrooms, messaging apps, business websites and more.
Chatbots typically use natural language processing and machine learning algorithms to interpret and respond to user input. In recent years, chatbots have become increasingly popular as a way to automate repetitive tasks and save time.
For example, many businesses now use chatbots to handle customer service inquiries or take orders. And in some cases, chatbots can even carry on full conversations with humans. As artificial intelligence technology continues to evolve, it is likely that chatbots will become even more commonplace in the years ahead.
Are all chatbots based on AI?
No, not all chatbots are based on AI. Some chatbots are based on simple pattern matching algorithms that can recognize keywords in user input and respond accordingly. These chatbots are often used for customer service tasks, such as answering FAQs or providing basic information about a product or service.
Other chatbots are more complex, and may use machine learning techniques to understand the user’s intent and generate a response. These chatbots tend to be more accurate but require more training data.
Finally, there are chatbots that use a combination of AI and human input, where a human is available to provide assistance when the chatbot is unsure how to respond. This approach can help to create a more natural conversational experience.
How expensive is a chatbot?
There is no one-size-fits-all answer to this question, as the price of a chatbot will depend on a number of factors, including the complexity of the task it is being asked to perform, the features required, etc.
However, as a general rule of thumb, chatbots can be relatively affordable to develop and maintain. For example, a basic chatbot that is designed to provide customer support may only cost a few dollars a month, while a more complex chatbot that is designed to generate leads for a business could cost tens of thousands of dollars.
In either case, the cost of a chatbot is likely to be far less than the cost of hiring human employees to perform the same tasks.
Conclusion
While there are many chatbots on the market, we’ve found these 13 to be some of the best. If you’re looking for a chatbot that can help with customer service, lead generation, or even just general conversation, one of these bots is sure to fit your needs. Have you tried any of them? Let us know in the comments which ones and how you like them!
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